Privacy police
Privacy Policy
Last Updated: 2025
1. Information We Collect
We may collect the following information when you contact or book with us:
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Name
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Phone Number / WhatsApp Number
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Vehicle Information
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Location (for call-outs)
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Service history related to your vehicle
We do not collect banking information unless you provide it for payment.
2. How We Use Your Information
We use your information to:
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Book appointments
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Provide quotes
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Complete mechanical work
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Send invoices and receipts
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Contact you for follow-ups
We never sell or share your personal information with marketing companies.
3. Data Storage
Your information is stored securely in:
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WhatsApp Business
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Our invoicing system
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Internal spreadsheets
Only Raven Mobile Mec team members can access this data.
4. Sharing Information
We may share your information only when necessary, such as:
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Parts suppliers (to confirm correct parts for your vehicle)
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Towing or transport services (if needed for workshop repairs)
We do not share your information with third-party advertisers.
5. Your Rights
You may request at any time to:
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Update your information
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Delete your information
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Ask what information we have about you
Simply send a WhatsApp request.
6. Cookies & Website
If we use a website in the future, basic cookies may be used for:
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Booking forms
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Analytics
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Improving customer experience
7. Contact Us
If you have any questions about this Privacy Policy or Terms